Privacy Policy

This policy explains how MY Ecom Growth Lab collects, uses, stores, and protects personal data under Malaysian standards. We keep data processing limited and relevant to our business operations.

Information we collect

We collect information you submit via contact forms, including your name, email address, and project details. We also collect basic technical data such as IP address, device type, browser type, and access times. These technical details help us secure the site and analyze performance.

We do not request sensitive personal data or payment information through this website.

How we use your information

Data storage and retention

Information submitted through the site is stored securely and accessed only by authorized personnel. We retain data only as long as necessary to respond to inquiries and maintain records for business purposes. You may request deletion of your data by contacting [email protected].

Cloudflare and security services

This site uses Cloudflare for performance optimization and security. Cloudflare may process IP addresses, request headers, and routing data to protect against malicious traffic and improve speed. Cloudflare acts as a data processor and complies with relevant data protection standards.

We do not control Cloudflare’s data retention policies. For more details, you may review Cloudflare’s privacy practices directly.

Third-party sharing

We do not sell or rent personal data. Information may be shared with trusted service providers strictly for operational purposes, such as hosting providers or analytics platforms, under confidentiality agreements.

Your rights

Under Malaysian privacy principles, you may request access to your personal data, correction of inaccuracies, or deletion of data where applicable. Requests are reviewed and processed within a reasonable period.

Policy updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will be published on this page.